The flow: Speak the job, quote sent, client approves, you schedule, tap Job done to invoice, paid. That's it. Every job follows this path and Voquo tracks where each one is.

New job. Tap the blue mic, pick Estimate, Invoice, or Book a job. Speak the client name and the work, review, send.

Jobs. Top strip shows three live totals: Quotes pending, Work approved, Outstanding invoices. Tap any tile to jump to that filter.

Jobs · To do. Your turn. Approved jobs that need a date, scheduled jobs, anything in progress.

Jobs · Waiting. Client's turn. Quotes awaiting approval, invoices awaiting payment, on-hold jobs.

Jobs · Drafts. Estimates and invoices you've started but not sent.

Jobs · History. Tap the History pill at the top right for paid and closed jobs.

Schedule. Day or week view. Tap any slot to book, navigate forwards and back.

Notes. Tap the blue mic from any screen and pick Ask or note. Voquo parses it and links it to jobs automatically.

More. Certificates, price list, templates, team, settings, and this help section.

Do this once and it behaves exactly like a proper app: no browser bar, instant loading, works on site.

iPhone (Safari only): Open voquo.io/app.html in Safari, tap the Share button at the bottom (square with arrow pointing up), scroll down and tap Add to Home Screen, tap Add.

Android (Chrome): Open voquo.io/app.html in Chrome, tap the three-dot menu (top right), tap Add to Home screen, tap Add.

Your price list is what the AI uses to build every quote. Voquo pre-loads standard industry prices for your trade, but your real prices are almost certainly different. Update them before sending your first quote.

1. Tap More, Templates and Prices

2. Tap the Price List tab

3. Tap any item to edit. Use the bin icon to remove items you don't offer.

4. Tap + Add item to add anything missing

5. Changes save automatically

The bar at the top of Home is not just search. Type a question, or tap the mic and say it, then tap the arrow. Voquo answers from your own jobs, so every figure is your real figure.

Money: "What am I owed?", "What is James Brent due?", "What came in this month?"

Diary: "What is on today?", "Anything booked this week?"

Jobs and prices: "Where are we with the Brent job?", "What do I charge for a socket?", "When was I last at Thornbury Drive?", "Any notes on Anna Prentice?"

Reach a client: "Call James Brent" or "Text Anna Prentice" finds them in your client book and shows a card first. Nothing rings or sends until you tap it.

Anything that is not a question is kept as a note. If Voquo cannot answer something, it says so rather than guessing.

You don’t have to say everything in one go, or in any neat order. Speak in short bursts as things come to mind and Voquo stitches them together.

Add note after note, each one saved as you go, then build the estimate when you’re ready. You can stop and pick the job back up later without losing anything.

Say a name Voquo has seen before and the email and address auto-fill from their last job. You don’t need to repeat anything.

It tolerates surname misspellings too. If Whisper hears “Anna Prentiss” but you have an “Anna Prentice” on file, Voquo matches and shows a small “Matched” banner so you can confirm or undo.

If you don’t say a number, the quantity defaults to 1. This is the most common silent mistake.

Spoken digits work. “Six fire-rated downlights” gives you qty 6. Casual phrases work too. “A couple of” reads as 2.

You don’t need to memorise your price list. Voquo recognises the common ways trades say each thing.

If the work isn’t in the price list, Voquo doesn’t guess. It writes your description on the line and leaves the price blank for you to fill.

Example: say “run cable from consumer unit to garage including making good and supplying spur” and that exact phrase appears as a line item with price £0. You set the price before sending.

Misspoke? Just correct yourself out loud. Voquo uses the corrected version, not the first one.

These all work:

“Six downlights, no wait, eight downlights”. Lands on qty 8.

“Address is 41, sorry, 42 Thornbury Drive”. Lands on 42.

“Not Brian, I meant Brent”. Client name corrected.

There’s no time limit on the recording. Speak naturally, pause if you need to, take as long as you need.

After you tap stop, Voquo shows “Transcribing…” then “Reading what you said…” for about 5 to 10 seconds. Don’t tap anything during this. The AI is working.

Voice gets you 90% of the way there. The other 10% is meant to be tapped and edited. That’s the workflow, not a failure mode.

Every field on the screen is editable. Tap the client name to fix a typo, tap a line item to change the description, tap a qty or price to update the number. Add or remove items with “+ Add item” and the bin icon.

1. Start a new quote. Tap the mic from Home, then choose Estimate.

2. Speak the job. Hold the phone naturally and describe the work out loud. Say the client’s name, the job address, and quantities clearly (six downlights, not “some”). Returning clients auto-fill from their last job.

3. Review the quote. Voquo builds a line-item quote from your price list. Check every line. Tap to edit, or tap + Add item for anything missing.

4. Add optional details. A Note for client appears on the quote. A Private note is just for you.

5. Tap Send. Your client gets a branded email with a one-tap approval link.

The AI matches what you say to your price list. The closer your words to the item names, the more accurately it prices.

Say quantities clearly: "six downlights" not "some downlights". "Two twin sockets" not "a couple of sockets".

Include labour: Always say your labour at the end. "Full day labour" or "half day". The AI won't add it unless you mention it.

If it goes wrong: Don't re-record. Tap any line item to edit directly, or tap the mic again to add more items.

Standard (20%). Use this for the vast majority of jobs. Domestic and commercial work for direct clients.

Reduced (5%). Only for qualifying energy-saving installations on residential properties. If in doubt, use Standard.

Domestic Reverse Charge (DRC). Use this when you're working as a sub-contractor for a VAT-registered contractor in construction. The main contractor accounts for the VAT themselves.

Control how much detail your client sees on their quote. Change the view mode when building a quote.

Itemised (default). Full breakdown. Every line item, quantity, unit price, and total.

Scoped. Work listed, total only. No per-line prices.

Simple. Just the job description and total.

Every job has an Edit button at the top right. It opens the Manage job sheet, where each edit is contextual.

1. Open the job

2. Tap Edit

3. Pick what you want to change: Edit estimate, Edit client details, Reschedule, or Assign engineers

4. When you save, you'll be offered to resend an updated copy to the client

The client gets a fresh email with your changes. The original stays in the audit trail.

When a client approves, the job moves to the To do tab, flagged Approved.

1. Open the job. The approved card shows a date, time, and duration ready to set.

2. Pick the slot, choose whether to notify the client, tap Confirm date. The job moves to Scheduled.

3. On the day, tap Send ETA to message the client with an arrival window (15, 30, 45, or 60 minutes).

4. When the work is done, tap Job done, invoice now. The original line items carry straight onto the invoice.

5. Review the invoice, tap Send. The client gets a one-tap payment link.

6. When they pay, tap Mark as paid.

Sometimes a job grows beyond the original quote: extra sockets, more time on site, materials swapped out. Send a fresh invoice for the extras.

1. Tap the mic from Home, choose Invoice

2. Start the client name. Voquo recognises returning clients and auto-fills their details.

3. Speak or type the extra items, review, and send

The new invoice sits against the same client in your records.

Turn it on in Settings under Follow-ups. Off until you do; Voquo never chases without being asked.

What it does: a quote with no reply gets one polite nudge after 5 days. An unpaid invoice gets one reminder after 7 days. Both timings are yours to change.

The rules it keeps: each quote or invoice is chased once, ever. Sent in the morning. You get a copy by email every time one goes out, so nothing reaches a client without you knowing.

Anything you have already chased yourself is left alone.

For a one-off reminder right now: open the job and tap Send payment reminder (or Send follow-up nudge on a quote). That works whether automatic follow-ups are on or off.

When a job is approved, Voquo drafts two times straight from your diary and shows them on the job. You stay in charge: nothing is sent until you say so.

1. Open the approved job. The card shows two suggested times.

2. Tap a time to change it. The day rail runs up to a month ahead; only free days are offered.

3. Tap Email times to the client. They get a link, tap the one that suits, and it lands straight in your diary.

Voquo re-checks your diary the moment they pick, so a slot a teammate has since filled is never double-booked. If none of the times work, the client can say so and you get an email.

Let clients pay by card or Apple Pay. One-time setup, then a payment link for the exact amount is one tap away on every estimate deposit and invoice.

1. Tap More, then Settings, then Set up card payments

2. Fill in Stripe's form: your business details and bank account. About five minutes, once.

3. On any invoice or deposit, switch the payment link on and tap Create a payment link for this amount

The money goes straight to your own account. Voquo takes nothing per payment; Stripe's standard card fee applies, the same as any card machine.

Some clients pay in stages: a chunk this week, the rest next month. Voquo keeps a clean record of every payment so you always know exactly what is still owed.

1. Open the job (invoice sent), tap Record a part payment

2. Enter the amount, how it was paid, and the date. Add a note if it helps.

3. Tick Email a receipt and the client gets confirmation showing what is left.

Every payment is listed on the job with the amount, method, and exact date and time. Payment reminders chase only the remaining balance, and when the last payment clears it, the job marks itself paid.

Your enquiry link is a page customers open to send you a job: they describe it in their own words, speak it or type it, add photos, and leave a phone number. It lands in your Enquiries with a draft quote one tap away.

1. Tap More, Settings

2. Find Your enquiry link and type a short name, like your company name, no spaces

3. Tap Save and turn on

Your link is voquo.io/ followed by the name you chose. Use Copy link to share it, and the ready-made blurbs below it for your voicemail greeting, missed-call texts and social bio. Changing the name later kills the old link straight away, so anything printed with it stops working.

Next to Copy link there is a QR code button. It downloads a print-ready image of your link: anyone who points a phone camera at it lands on your enquiry page. Van door, business cards, flyers, invoice footers.

New enquiries appear on your Home screen as a pink banner and you get an email the moment one arrives. Tap the banner to open Enquiries: each card shows the customer, their own description of the job, their photos, and their phone number, one tap to ring them.

Review draft quote turns the enquiry into a normal draft in your jobs list, with the AI reading their description against your price list, and you check every line as usual before anything is sent.

Dismiss is for spam or jobs you do not want. The pink tag means it is fresh; amber means it has sat for a day or more, and slow replies lose jobs.

Flat out or on holiday? Tap Pause link in Settings. Anyone opening your link sees that it is not taking jobs, and nothing new lands until you turn it back on. Your name stays yours while paused.

View your week or day: Tap Schedule in the bottom nav. Switch between Day and Week, use Prev or Next to move through.

Book a job from an approval: Open an approved job. The card has the date, time, and duration ready to set inline, tap Confirm date.

Add a new appointment directly: Tap the "+" on the Schedule screen, choose Book a job or Appointment, fill in the details, save.

Mark a job done: Open the scheduled job, tap Job done, invoice now. The invoice opens ready to review and send.

Don't leave dead jobs cluttering your To do list. Close them out so your live list stays clean.

1. Open the job

2. Tap Edit, then Close job

3. Pick the reason: no response, declined by client, cancelled, or duplicate quote

4. The job moves out of the live tabs and into History

Sometimes a job is approved but can't be scheduled yet. Put it on hold rather than closing it.

1. Open the job

2. Tap Put job on hold at the bottom of the action card, pick the reason

3. The job stays in your list but is clearly marked on hold

4. When ready to proceed, open the job and tap Resume job

Every receipt you photograph lands in one place, read and sorted. At the end of a quarter you send your accountant one file instead of hunting through a glovebox.

Find it under More › Records.

Tap Snap a receipt, take the photo, done. The screen closes straight away and the reading happens in the background, so you can do this at the counter without holding anyone up.

Crumpled is fine. Lay it flat if you can and fill the frame.

An emailed invoice or an online order? Screenshot it, then use the folder button next to Snap. That opens your photos and files instead of the camera.

A snapped receipt is saved immediately but not counted until a person glances at it. Those wait in To check, and the queue tells you which ones actually need attention: most say Looks complete, one tap to file.

Do them in a batch when you have five minutes. Filing one opens the next, so a pile of six is six taps.

Nothing here expires and nothing goes red. Anything still waiting is left out of your totals and your export, and the export says so at the top.

Optional, and worth doing when the purchase was for one job. Search the client or the address in Put it against a job when you file it.

Linked receipts then show under Costs on this job on the job screen, so you can see what a job actually cost you against what you charged.

Linked the wrong one? Tap the receipt in Records, clear the blue chip with the cross, pick the right job, save.

Leave it blank for fuel, phone bills, or a monthly account statement covering several jobs.

The + button opens a form with two tabs. Something bought is for a cash purchase where the receipt is long gone. Mileage is for business miles.

Mileage works out the money for you at the HMRC rates, 45p a mile for the first 10,000 business miles in a tax year and 25p after that. It keeps a running total across the year so the rate switches at the right point rather than claiming 45p on everything.

Paying subbies? The Subbies category records what you have paid them so it lands in the right place at tax time. Voquo does not do contractor side CIS: no monthly returns, no verifying subcontractors, no deduction statements. That stays with you or your accountant.

One thing to know: you can claim mileage or the actual running costs of a vehicle, not both. If you are putting fuel receipts in as well, have a word with your accountant about which suits you.

A callout paid in cash, a small repair, a favour that turned into a job. It is still turnover and it still belongs in your books.

The £ button on Records asks what landed in your bank and what it was for. If a contractor held CIS back, put that in too and Voquo adds the two together, because the figure on your bank statement is the one you can actually see.

These show up in your takings and on your VAT screen, but never in Jobs or Schedule. They are a record of money, not work in the diary, and a job list full of things that are not jobs would be no use to anyone.

Pick a period at the top of Records, then tap Export. You get a spreadsheet with a row per cost: dates, shop, category, amount, VAT, which job, and whether there is a photo behind it.

The export covers whatever is on screen, so the search box doubles as a filter. Type a shop name and the total at the top tells you what you have spent there.

Receipt photos stay in the app rather than going in the file. If your accountant wants to see one, open it in Records and it fills the screen.

Under Settings › Tax setup there are a handful of questions. They are not cosmetic: they decide which figures Voquo shows you and how it dates them, so it is worth two minutes to get them right.

Business type. Sole trader, partnership or limited company. A limited company always uses traditional accounting, so Voquo does not ask that question and does not show quarterly tax update dates, because those are for sole traders and landlords.

Partnership. Voquo tracks the business as a whole. Dividing the profit between partners is something your accountant does from these figures.

Which scheme you are on changes what Voquo counts and when.

Standard. VAT is counted on the invoice date. An invoice you raised in September is in September's quarter whether or not it has been paid.

Cash accounting. VAT follows the money. An invoice raised in September but paid in October belongs to October, and an unpaid invoice is not in the figures at all. That is correct, not a bug, and the VAT screen says so at the top.

Flat rate. You hand over a fixed percentage of your takings and you do not reclaim VAT on what you buy. Voquo hides the purchase VAT figure entirely for you, because showing a reclaim you cannot make would be worse than showing nothing.

If you are not sure which you are on, it is on your VAT registration letter, or your accountant will know in a second.

HMRC puts every business on one of three cycles. Yours might end in March, June, September and December, or in April, July, October and January, or in May, August, November and February.

Set it once under Tax setup and every quarter in Voquo lines up with the returns you actually file. Get it wrong and every figure is a month or two out.

It is printed on your VAT returns and in your HMRC account.

VAT & Accounts shows what you owe on your sales at the top, and underneath it the VAT on the purchases you have photographed into Records.

The bottom line is the difference. It is a working figure from what is in Voquo, so it is only as complete as the receipts you have put in, and a receipt still sitting in the check queue is not counted yet.

Check it against your own records before you file. Voquo does not send anything to HMRC.

Taking a deposit creates a VAT point on the day the money arrives. So if a deposit lands in one quarter and you invoice the balance in the next, the VAT is split between the two.

Voquo does that for you. The job appears in both quarters for its share, and the export names each part so your accountant can follow it.

Where a deposit and the invoice fall in the same quarter, nothing changes and the whole job sits in that one.

Turn on Some jobs are under CIS in Tax setup if you ever work for contractors who hold money back. That only stops Voquo hiding the option; every job still starts with no deduction.

On a job that is under CIS, tap the CIS pill next to the VAT pill, put in the labour figure and pick their rate. Materials, plant hire and VAT are never part of a deduction, so only the labour goes in.

The invoice then shows the full total, the deduction and what they will actually send. Your turnover stays the full amount: the money held back is tax already paid to HMRC for you, and it comes off your own bill at the end of the year.

Paying subbies is the other direction. Record what you pay them under the Subbies category in Records. Voquo does not do contractor side CIS: no monthly returns, no verifying subcontractors, no deduction statements.

Most tradespeople keep a running list in their head or on their phone. Notes replaces that. One tap, speak it out loud, it's saved and linked to the right job automatically.

The best time: the moment something comes to mind. On site, in the van, just finished a job. Don't trust your memory.

The blue mic at the bottom right opens a Choice picker. Pick Ask or note to capture from wherever you are.

By voice: Tap the mic, speak naturally, tap again to stop. Edit anything misheard, then save.

By typing: Tap Type instead. Useful in noisy environments, or when you'd rather not speak.

After transcribing, Voquo checks whether any name in your note matches a client or job. If it finds one, it suggests linking.

Confident match: Linked automatically. A blue chip confirms which job. Tap to open it.

Possible match: Shown as a suggestion chip. Tap to confirm before saving, or ignore to save standalone.

Linked notes show a blue left border in the list. Tap the job chip to jump straight in.

Ask from the bar on Home, or from Ask or note on the mic picker. Either way the answer comes from your own jobs, never a guess.

Try saying: "Did we invoice the Brent job?", "What did we charge Prentice last time?" or "What is on tomorrow?"

If your note is a question, the answer appears before you save, and the note is kept either way. If Voquo cannot answer, it says so and offers to keep it as a note instead.

The list is designed to stay short and focused. Every item has a timestamp.

Marking done: Tap the circle on the left. Moves to "Done today" with a timestamp.

Done today: After 24 hours items drop out of the main view.

Archive: Resolved notes older than 7 days move automatically to archive. Tap "View archived" at the bottom of Notes. Nothing is ever auto-deleted.

Un-resolving: Tap the ticked circle to move back to open.

Deleting: A small delete link appears on resolved cards. Permanently removes the note.

Templates let you add a full set of line items with one tap. Perfect for jobs you quote regularly.

1. Go to More, Templates and Prices

2. Tap the Templates tab

3. Tap + New template. Name it (e.g. "Full rewire" or "Bathroom fit").

4. Add the line items and quantities you typically quote

5. Save. Next quote, tap Templates to load it in one tap.

1. Tap More, PAT Certificate

2. Tap + New certificate

3. Enter the client name and address

4. Tap the mic and speak the appliance list, or type each one

5. Review the appliances and pass/fail status for each

6. Tap Generate. Signs the PDF and emails it to the client.

1. Board: covers off, one square-on photo. Or speak the circuits.

2. Supply: earthing type, Ze and PFC at the origin, tails and bonding.

3. Circuits: check what was read against the board. Fix anything flagged.

4. Tests: say each reading as it comes off the tester, circuit by circuit.

5. Observations: say the code then the defect: C1, C2, C3 or FI, and where.

6. Sign off: extent and limitations, overall result, next inspection date, sign.

1. Tap More, Gas Safety Certificate (CP12)

2. Tap + New certificate

3. Enter the client and property details

4. Add each appliance with its make, model, and test results

5. Review and tap Generate. Signs the PDF and emails it to the client.

1. Go to More, Team

2. Scroll to the Add Engineer form at the bottom

3. Enter their name, email, and role. For engineers, toggle financial access and job visibility as needed.

4. Tap Send invite. They get a magic-link email to sign in.

Engineers see jobs and notes. Admins can also send quotes and invoices. Owner is the account holder, full access plus billing.

Settings, Company. Change your company name, address, VAT number, and BACS details. Changes apply to every quote and invoice you send from that point.

Existing sent documents keep their original details in the audit trail.

One email, every Monday morning: what came in last week, what is owed, who to watch, and what is booked. Sent only to you, never to clients.

Turn it on or off in Settings under Monday brief. It reads like a mate running through your week before you start it.

Voquo has no passwords. You sign in with a link sent to your email.

1. Enter the email address you signed up with and tap Send sign-in link

2. Open the email and tap the link on the phone you want to use. Check spam if it has not arrived in a couple of minutes

3. Links are single-use and expire, so always tap the newest one. Still stuck? Request a fresh link, or contact support

On iPhone, open the link in Safari so the mic works.

Sign in to Voquo on any other device: enter your email, tap Send sign-in link, and open the link there. Then go to Settings, Account, Sign out everywhere. Every device is signed out, including the lost phone, and getting back in needs a fresh emailed link.

Settings, Billing. Shows your trial end date or active subscription, when the next charge is due, and a record of past invoices.

Solo is £29 a month for one person. Team is £49 a month for up to five people. Same features on both, the only difference is seats.

Settings, Billing, tap Cancel subscription. You'll be asked to confirm. Your access continues until the end of your current paid period.

Your account becomes read-only at the end of your paid period. You can still view all your quotes and records but can't create new ones. After 90 days of inactivity your data is permanently deleted unless you reactivate.

Export before cancelling if you want a copy. Settings, Account, Export data.